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Shenzhen Fudasheng Technology Co., Ltd. is an innovative tech enterprise rooted in Shenzhen. We’re committed to developing cutting-edge solutions and building lasting value for customers and partners. Dive into our story of innovation, integrity, and relentless pursuit of excellence.
Any Question?
01 What is your warranty policy?
Every product we offer is backed by a one-year warranty , covering any manufacturing defects. Should you experience any issues within this period, simply reach out to our customer support team, and we’ll assist you with a repair or replacement.
02 Which countries do you ship to?
We proudly ship worldwide, with over 100 countries served Our products are shipped securely through premium couriers such as DHL, FedEx, and UPS, with
03 How can I track my order?
Once your order is dispatched, you’ll receive an email with a tracking number and link. You can track your package directly on the courier's website (DHL, FedEx, UPS, etc.).
You’ll also receive a notification once your shipment is out for delivery. If you don’t see tracking details in your inbox, please check your spam folder.
04 Are they compatible with my laptop? Is a driver required?
As long as your laptop has a USB or HDMI port, our monitors will work seamlessly, depending on the model. Our monitors are compatible with most laptop brands, including Apple (MacBook, MacBook Air, MacBook Pro – M1, M1 Pro, M1 Max, M2, M2 Pro, M2 Max, M3, M3 Pro, M3 Max, M4, M4 Pro, M4 Max), Dell, HP, Lenovo, Asus, Acer, Microsoft, Samsung, Toshiba, and MSI, among others. Whether you're using a MacBook, Windows laptop, or other device, you’ll enjoy enhanced productivity and convenience.
To ensure optimal performance, some models may require a driver. If you’re
using a professional laptop. where IT restrictions may apply, we recommend choosing a model that doesn't require any drivers
Additionally, some of our models are fully compatible with gaming consoles
like PlayStation, Xbox, and Nintendo Switch, providing a seamless experience across multiple devices.
05 How does the 14-day return policy work?
For purchases made directly through our website, we offer a 14-day return policy
from the delivery date. Accessories that come with your portable monitor can be returned, but separately purchased accessories are not included in this policy. If you purchased from another retailer, please contact them for return instructions.
If you decide the product is not for you, we’ll provide a full refund within 14 days
, provided the product is unsealed and returned with all items from the original order. Refunds will be processed to the original payment method.
Please note, our free return policy does not cover compatibility or driver issues if these were not verified prior to purchase.
For full details, please refer to our Return Policy.