Every product we offer is backed by a one-year warranty , covering any manufacturing defects. Should you experience any issues within this period, simply reach out to our customer support team, and we’ll assist you with a repair or replacement.

We proudly ship worldwide, with over 100 countries served Our products are shipped securely through premium couriers such as DHL, FedEx, and UPS, with 

Once your order is dispatched, you’ll receive an email with a tracking number and link. You can track your package directly on the courier's website (DHL, FedEx, UPS, etc.).

You’ll also receive a notification once your shipment is out for delivery. If you don’t see tracking details in your inbox, please check your spam folder.

As long as your laptop has a USB or HDMI port, our monitors will work seamlessly, depending on the model. Our monitors are compatible with most laptop brands, including Apple (MacBook, MacBook Air, MacBook Pro – M1, M1 Pro, M1 Max, M2, M2 Pro, M2 Max, M3, M3 Pro, M3 Max, M4, M4 Pro, M4 Max), Dell, HP, Lenovo, Asus, Acer, Microsoft, Samsung, Toshiba, and MSI, among others. Whether you're using a MacBook, Windows laptop, or other device, you’ll enjoy enhanced productivity and convenience.

To ensure optimal performance, some models may require a driver. If you’re
using a professional laptop. where IT restrictions may apply, we recommend choosing a model that doesn't require any drivers

Additionally, some of our models are fully compatible with gaming consoles
 like PlayStation, Xbox, and Nintendo Switch, providing a seamless experience across multiple devices.

For purchases made directly through our website, we offer a 14-day return policy
 from the delivery date. Accessories that come with your portable monitor can be returned, but separately purchased accessories are not included in this policy. If you purchased from another retailer, please contact them for return instructions.

If you decide the product is not for you, we’ll provide a full refund within 14 days
, provided the product is unsealed and returned with all items from the original order. Refunds will be processed to the original payment method.

Please note, our free return policy does not cover compatibility or driver issues if these were not verified prior to purchase.
For full details, please refer to our Return Policy.

If you’re not sure which monitor to choose, just ask us—we’re always here to help! Our team can provide personalized suggestions and answer any questions you have to ensure you find the perfect monitor for your needs.

If your product needs repair under warranty, please contact our after-sales support team at huwei@aocamity.store. Provide a detailed description of the issue, along with your order number and the email address used for purchase. We’ll guide you through the next steps.